Draft for the owner's review. Not checked by a lawyer yet.
Privacy policy
This page says what Stride Right stores, for how long and why. It matches the About page and what the code does. When that changes, this page changes in the same update.
Who is responsible
Stride Right is run by its owner, who is the controller for the data on this page. Write to hello@stride-right.com about anything here.
What we store and for how long
| What | Kept | Why we may keep it |
|---|---|---|
| Anonymous counts of page views, finder answers and shoes shown or opened | Raw for 90 days, then only daily totals | Our legitimate interest in knowing how the site is used. The records carry no cookie, ID or IP address. |
| Clicks on shop buttons (shoe, shop, page, country, time) | 400 days | Our legitimate interest in matching commissions to clicks. |
| A scrambled form of a form sender's IP address | 24 hours, scrambled with a key that changes daily | Our legitimate interest in keeping the forms from being flooded. |
| Fit reports | Indefinitely; the link to your email is removed when you delete your account or ask | Your consent when you send one. |
| Email addresses | Until you stop every email and nothing refers to the address, plus 30 days | Your consent, confirmed by email before anything else is sent. |
| Price alerts | 30 days after they stop or expire | Your consent. |
| Follow-up emails about fit | 30 days after sending | Your consent. |
| Accounts and saved shoes | Until you delete the account; deletion is immediate | The account you asked for. |
| Replacement reminders | Until sent or removed, then 30 days | The account you asked for. |
| Sign-in sessions | Until they expire or you sign out | The account you asked for. |
| Share links | Until the owner deletes one on request; they hold answers and shoe ids, nothing personal | Our legitimate interest in keeping the links you made working. |
No IP address is stored anywhere else. Error reports go to Sentry without IP addresses, emails or request bodies.
Cookies and your browser
Stride Right sets one cookie, and only after you sign in: it keeps you signed in. Without an account there are no cookies of ours. Your browser keeps the country you pick and your compare list, and nothing else, only once you set them. Your finder answers live in the page address.
There are no trackers, pixels or ad scripts on the site. Shops you reach through our links, Amazon included, may set their own cookies to track the sale, under their own privacy policies.
Emails
We only email an address after you confirm it from an email we send. After that we use it only for what you asked: sign-in links, price alerts, fit questions, check-ins, reminders or weekly deals. Every email has a one-click stop link and our postal address.
Who processes data for us
- Vercel hosts the site and runs its server code.
- Neon runs the database.
- Cloudflare stores shoe images and generated images.
- Resend sends our emails.
- Sentry receives error reports, without IP addresses, emails or request bodies.
Your rights
You can ask for a copy of what we hold about you, ask us to correct or delete it and take back any consent you gave. Signed-in accounts have Download your data and Delete my account in Your shoes. Every email has a stop link. For anything else, write to hello@stride-right.com.
You can also complain to the data protection authority where you live.